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"Learning to deal with other people
more simply to produce better results"

We believe that learning to talk and listen with rigour is one of the most readily accessible sources of gain for businesses.

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We observe that the "cost of relationships" is always significant and that it is all too often ignored by leadership.

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We seek constantly to reduce the cost of poor quality in professional relationships and to elevate the topic in the mind of leadership.

We believe that talking freely and with respect is the most effective way of establishing productive and comfortable relationships.

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We observe that too many conversations are characterized by the implicit, by allusions, by manipulation and that people and results suffer as a result.

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We seek constantly to make professional behaviors more systematically productive and civilized.